{"id":475,"date":"2021-01-20T00:00:00","date_gmt":"2021-01-20T00:00:00","guid":{"rendered":"http:\/\/blog.engoo.com\/tw\/%e3%80%90%e7%94%a8%e8%8b%b1%e6%96%87%e6%80%8e%e9%ba%bc%e8%aa%aa%e3%80%91my-computer-is-broken-%e6%95%99%e4%bd%a0%e7%94%a8%e8%8b%b1%e6%96%87%e7%b2%be%e7%a2%ba%e8%a1%a8%e9%81%94%e5%b8%b8%e8%a6%8b\/"},"modified":"2024-09-26T12:15:08","modified_gmt":"2024-09-26T12:15:08","slug":"how-to-explain-technical-issues-in-english","status":"publish","type":"post","link":"https:\/\/engoo.com.tw\/blog\/%e4%b8%bb%e9%a1%8c%e9%a1%9e\/how-to-explain-technical-issues-in-english\/","title":{"rendered":"\u3010\u7528\u82f1\u6587\u600e\u9ebc\u8aaa\u3011My computer is broken? \u6559\u4f60\u7528\u82f1\u6587\u7cbe\u78ba\u8868\u9054\u5e38\u898b\u96fb\u8166\u554f\u984c"},"content":{"rendered":"

\u6587\/ \u5f90\u4f73\u7b60 Kathy<\/span><\/span><\/p>\n

\u96fb\u8166\u7a81\u7136\u7576\u6a5f\uff1f<\/span><\/span>\u9084\u662f\u4e0d\u77e5\u9053\u70ba\u4ec0\u9ebc\u5c31\u81ea\u5df1\u91cd\u958b\u6a5f\u4e86\uff1f<\/span><\/p>\n

\u96fb\u8166\u58de\u6389\u7e3d\u662f\u9078\u5728\u91cd\u8981\u7684\u6642\u523b\u51fa\u554f\u984c\uff0c<\/span><\/span>\u504f\u504f\u81ea\u5df1\u53c8\u4e0d\u6703\u4fee\u96fb\u8166\uff0c<\/span><\/p>\n

\u66f4\u6158\u7684\u662f\u5982\u679c\u662f\u5728\u570b\u5916\u537b\u4e0d\u77e5\u9053\u8981\u600e\u9ebc\u8ddf\u4ed6\u5011\u8aaa\u6211\u7684\u96fb\u8166\u58de\u4e86\uff01<\/span><\/span><\/p>\n

( \u8cc7\u6599\u4f86\u6e90\uff1a\u00a0(Ben\u00a0K. , 2013) )\u00a0<\/span><\/p>\n

\u5728\u5f88\u7126\u616e\u5730\u8981\u6253\u7d66\u6280\u8853\u4eba\u54e1\u4e4b\u524d\uff0c\u5148\u4f86\u770b\u9019\u7bc7\u6587\u7ae0\u5427\uff01\u00a0<\/span><\/span><\/p>\n

\u9996\u5148\u7b2c\u4e00\u6b65\uff1a<\/span><\/span><\/p>\n

restart your computer<\/span><\/span><\/strong><\/span><\/p>\n

\u91cd\u65b0\u958b\u6a5f<\/span><\/span><\/strong><\/span><\/p>\n

\"blog02.jpg\"<\/p>\n

\u4e5f\u8a31\u770b\u8d77\u4f86\u7c21\u55ae\u7684\u4e00\u500b\u5c0f\u6b65\u9a5f\uff0c<\/span><\/span>\u537b\u53ef\u4ee5\u89e3\u6c7a\u5f88\u591a\u770b\u4f3c\u8907\u96dc\u7684\u554f\u984c\u3002<\/span><\/p>\n

\u800c\u5728\u91cd\u65b0\u958b\u6a5f\u6642\uff0c<\/span><\/span><\/p>\n

\u4e5f\u53ef\u4ee5\u9806\u4fbf\u6aa2\u67e5\u4f60\u7684\u4f5c\u696d\u7cfb\u7d71 (operating system) \u662f\u5426\u6709\u66f4\u65b0 (update) \uff0c<\/span><\/span><\/p>\n

\u6709\u6642\u5019\u662f\u56e0\u70ba\u592a\u4e45\u6c92\u6709\u66f4\u65b0<\/span><\/span>\u800c\u5c0e\u81f4\u4e00\u4e9b\u83ab\u540d\u5176\u5999\u7684\u5c0f\u72c0\u6cc1\u3002<\/span><\/p>\n

\u63a5\u4e0b\u4f86\u5c31\u8981\u4f86\u6559\u5927\u5bb6\u8981\u600e\u9ebc\u66f4\u7cbe\u78ba\u7684\u5411\u6280\u8853\u4eba\u54e1\u63cf\u8ff0\u96fb\u8166\u7684\u554f\u984c\uff0c<\/span><\/span><\/p>\n

\u8b93\u4f60\u5373\u4f7f\u9060\u5728\u570b\u5916\u90fd\u4e0d\u6015\u96fb\u8166\u7a81\u7136\u6545\u969c\uff01<\/span><\/span><\/p>\n

\u201cMy computer is too slow.\u201d<\/span><\/span><\/span><\/strong><\/p>\n

\u300c\u6211\u7684\u96fb\u8166\u8dd1\u5f97\u5f88\u6162\u3002\u300d<\/span><\/span><\/span><\/strong><\/p>\n

\"blog03.jpg\"<\/p>\n

\u300a\u5be6\u7528\u4f8b\u53e5\u300b<\/span><\/strong><\/span><\/span><\/p>\n

I can\u2019t load this video\/website.<\/span><\/span><\/p>\n

\u6211\u6c92\u8fa6\u6cd5\u518d\u5165\u9019\u500b\u5f71\u7247 \/ \u7db2\u7ad9\u3002<\/span><\/span><\/p>\n

It takes a long time to download a simple file.<\/span><\/span><\/p>\n

\u4e0b\u8f09\u4e00\u500b\u7c21\u55ae\u7684\u6a94\u6848\u8981\u82b1\u5f88\u4e45\u7684\u6642\u9593\u3002<\/span><\/span><\/p>\n

It takes forever to start my computer.<\/span><\/span><\/p>\n

\u958b\u6a5f\u8981\u958b\u5f88\u4e45\u3002<\/span><\/span><\/p>\n

It lags when I click something.<\/span><\/span><\/p>\n

\u6211\u53ea\u8981\u9ede\u4e00\u500b\u6771\u897f\u4ed6\u5c31\u6703\u505c\u9813\u5f88\u4e45\u3002<\/span><\/span><\/p>\n

\u5982\u679c\u662f\u4e0a\u8ff0\u548c\u7db2\u8def\u76f8\u95dc\u7684\u554f\u984c\uff0c<\/span><\/span><\/p>\n

\u53ef\u4ee5\u6aa2\u67e5\u662f\u4e0d\u662f\u7db2\u8def\u9023\u7d50\u7684\u554f\u984c\u3002<\/span><\/span><\/p>\n

\u53ef\u80fd\u662f\u7db2\u8def\u8a0a\u865f\u672c\u8eab\u4e0d\u597d<\/span><\/span>\u6216\u662f\u7db2\u8def\u7dda\u812b\u843d\uff0c<\/span><\/span><\/p>\n

\u6975\u5c11\u6578\u7684\u60c5\u6cc1\u662f\u7db2\u8def\u5361 (network card) \u6c92\u6709\u66f4\u65b0\u800c\u7121\u6cd5\u4f7f\u7528\u3002<\/span><\/span><\/p>\n

\u82e5\u662f\u90e8\u5206\u7db2\u9801\u7121\u6cd5\u8f09\u5165\uff0c<\/span><\/span><\/p>\n

\u53ef\u80fd\u662f\u56e0\u70ba\u7f3a\u5c11\u67d0\u4e9b\u64f4\u5145\u5957\u4ef6 (plug-in) \uff0c<\/span><\/span><\/p>\n

\u4f8b\u5982 Flash \u6216\u662f Java \u3002<\/span><\/span><\/p>\n

\u800c\u5982\u679c\u662f\u55ae\u7d14\u7cfb\u7d71\u901f\u5ea6\u8d8a\u4f86\u8d8a\u6162\u7684\u8a71\uff0c<\/span><\/span><\/p>\n

\u53ef\u4ee5\u770b\u770b\u786c\u789f (hard drive) \u7a7a\u9593\u662f\u4e0d\u662f\u5feb\u6eff\u4e86\uff0c<\/span><\/span><\/p>\n

\u5982\u679c\u662f\u7684\u8a71\u53ef\u4ee5\u522a\u9664\u4e00\u4e9b\u4e0d\u5fc5\u8981\u7684\u7a0b\u5f0f\u548c\u6a94\u6848\u3002<\/span><\/span><\/p>\n

\u201cMy computer keeps restarting.\u201d<\/span><\/strong><\/span><\/span><\/p>\n

\u300c\u6211\u7684\u96fb\u8166\u4e00\u76f4\u91cd\u65b0\u958b\u6a5f\u3002\u300d<\/span><\/strong><\/span><\/span><\/p>\n

\"blog04.jpg\"<\/p>\n

\u9019\u7a2e\u72c0\u6cc1\u6709\u53ef\u80fd\u662f\u66f4\u65b0\u5f8c\u81ea\u5df1\u91cd\u65b0\u555f\u52d5\uff0c<\/span><\/span><\/p>\n

\u4f46\u4e5f\u6709\u53ef\u80fd\u662f\u56e0\u70ba\u904e\u71b1 (overheating)\u00a0<\/span><\/span>\u6216\u662f\u75c5\u6bd2 (virus)\u3002<\/span><\/span><\/p>\n

\u5982\u679c\u7b49\u4e00\u9663\u5b50\u518d\u4f7f\u7528\u4ed6\u9084\u662f\u4e0d\u505c\u91cd\u8907\u95dc\u6a5f\u7684\u8a71\uff0c<\/span><\/span><\/p>\n

\u53ef\u80fd\u8981\u60f3\u8fa6\u6cd5\u79fb\u9664\u60e1\u610f\u7a0b\u5f0f<\/span><\/span>\u6216\u662f\u91cd\u704c\u96fb\u8166\u3002<\/span><\/span><\/p>\n

\u201cMy computer is making large, strange noises.\u201d<\/span><\/strong><\/span><\/span><\/p>\n

\u300c\u6211\u7684\u96fb\u8166\u767c\u51fa\u53c8\u5927\u53c8\u5435\u7684\u566a\u97f3\u3002\u300d<\/span><\/strong><\/span><\/span><\/p>\n

\"blog05.jpg\"<\/p>\n

\u5e78\u904b\u7684\u8a71\uff0c<\/span><\/span><\/p>\n

\u53ef\u80fd\u53ea\u662f\u56e0\u70ba\u6a5f\u5668\u5167\u90e8\u5361\u592a\u591a\u7070\u5875\uff0c<\/span><\/span><\/p>\n

\u9019\u6642\u5c31\u53ea\u9700\u8981\u8acb\u6280\u8853\u4eba\u54e1\u6e05\u7406\u5c31\u597d\u3002<\/span><\/span><\/p>\n

\u6bd4\u8f03\u7cdf\u7cd5\u7684\u72c0\u6cc1\u662f\u5167\u90e8\u771f\u7684\u6709\u96f6\u4ef6\u6bc0\u640d\uff0c<\/span><\/span><\/p>\n

\u9019\u6642\u4e5f\u53ea\u80fd\u8acb\u4ed6\u5011\u5e6b\u4f60\u6aa2\u67e5<\/span><\/span>\u662f\u5426\u9700\u8981\u4fee\u7406\u6216\u662f\u66f4\u63db\u96f6\u4ef6\u3002<\/span><\/span><\/p>\n

\u201cThe program I installed is not working on my computer.\u201d<\/span><\/strong><\/span><\/span><\/p>\n

\u300c\u6211\u5b89\u88dd\u7684\u7a0b\u5f0f\u7121\u6cd5\u5728\u6211\u7684\u96fb\u8166\u4e0a\u904b\u4f5c\u3002\u300d<\/span><\/strong><\/span><\/span><\/p>\n

\"blog07.jpg\"<\/p>\n

\u53ef\u4ee5\u518d\u6aa2\u67e5\u4e00\u6b21\uff0c<\/span><\/span><\/p>\n

\u4f60\u6240\u5b89\u88dd\u7684\u7a0b\u5f0f\u9700\u6c42\u662f\u4e0d\u662f\u548c\u4f60\u7684\u4f5c\u696d\u7cfb\u7d71\u76f8\u7b26\uff1f<\/span><\/span><\/p>\n

\u53ef\u5225\u7528A\u4f5c\u696d\u7cfb\u7d71\uff0c\u537b\u4e0b\u8f09B\u4f5c\u696d\u7cfb\u7d71\u7684\u7a0b\u5f0f<\/span><\/span>\u6216\u662f\u56e0\u4f5c\u696d\u7cfb\u7d71\u6216\u7a0b\u5f0f\u592a\u8001\u820a\u800c\u7121\u6cd5\u4e92\u76f8\u914d\u5408\u3002<\/span><\/p>\n

\u53e6\u5916\uff0c<\/span><\/span>\u67d0\u4e9b32\u4f4d\u5143\u7684\u7a0b\u5f0f\u53ef\u4ee5\u572864\u4f4d\u5143\u7684\u4f5c\u696d\u7cfb\u7d71\u4e0b\u904b\u4f5c\uff0c<\/span><\/p>\n

\u4f46\u53cd\u904e\u4f86\u537b\u6703\u7522\u751f\u932f\u8aa4\u3002<\/span><\/span><\/p>\n

call the computer repair service<\/span><\/strong><\/span><\/span><\/p>\n

\u6253\u96fb\u8a71\u7d66\u96fb\u8166\u7dad\u4fee<\/span><\/strong><\/span><\/span><\/p>\n

\"blog06.jpg\"<\/p>\n

\u5982\u679c\u771f\u7684\u5f88\u4e0d\u5e78\u7684<\/span><\/span>\u9700\u8981\u627e\u6280\u8853\u4eba\u54e1\u5c0b\u6c42\u5354\u52a9\uff0c<\/span><\/span><\/p>\n

\u8a18\u5f97\u8981\u63d0\u4f9b\u4ee5\u4e0b\u7684\u8cc7\u8a0a\uff0c<\/span><\/span><\/p>\n

\u4e26\u4e14\u554f\u4e00\u554f\u4ee5\u4e0b\u7684\u554f\u984c\uff1a<\/span><\/span><\/p>\n

( \u8cc7\u6599\u4f86\u6e90\uff1a\u00a0(Tim.F\u00a0, 2016) )<\/span><\/span><\/p>\n

\u300a\u5e38\u7528\u55ae\u5b57\u300b<\/span><\/strong><\/span><\/span><\/p>\n

desktop \u684c\u4e0a\u578b\u96fb\u8166<\/span><\/span><\/p>\n

notebook \u7b46\u8a18\u578b\u96fb\u8166<\/span><\/span><\/p>\n

notepad \u5e73\u677f\u578b\u96fb\u8166<\/span><\/span><\/p>\n

brand \u5ee0\u724c<\/span><\/span><\/p>\n

model number \u578b\u865f<\/span><\/span><\/p>\n

serial number \u5e8f\u865f<\/span><\/span><\/p>\n

manufacture date \u51fa\u5ee0\u65e5\u671f<\/span><\/span><\/p>\n

\u300a\u5be6\u7528\u4f8b\u53e5\u300b<\/span><\/strong><\/span><\/span><\/p>\n

How do you charge per hour?<\/span><\/span><\/p>\n

\u4f60\u4e00\u500b\u5c0f\u6642\u6536\u8cbb\u591a\u5c11?<\/span><\/span><\/p>\n

How many billable hours might this take to fix?<\/span><\/span><\/p>\n

\u4ed6\u53ef\u80fd\u82b1\u591a\u5c11\u6536\u8cbb\u7684\u5c0f\u6642\u4fee\u597d\u5462?<\/span><\/span><\/p>\n

Do you have a minimum charge?<\/span><\/span><\/p>\n

\u4f60\u6709\u6700\u4f4e\u6536\u8cbb\u55ce?<\/span><\/span><\/p>\n

Should I be expecting charges other than the hourly rate?<\/span><\/span><\/p>\n

\u9664\u4e86\u5c0f\u6642\u8cbb\u7387\u5916\uff0c\u6211\u61c9\u8a72\u9810\u671f\u6709\u5176\u4ed6\u6536\u8cbb\u55ce?<\/span><\/span><\/p>\n

Do you have an extra charge\u00a0for in-home \/ business service?<\/span><\/span><\/p>\n

\u5982\u679c\u5230\u5e9c \/\u00a0\u5230\u516c\u53f8\u670d\u52d9\u6703\u6709\u984d\u5916\u6536\u8cbb\u55ce?<\/span><\/span><\/p>\n

Do you guarantee your service?<\/span><\/span><\/p>\n

\u4f60\u4fdd\u969c\u4f60\u7684\u670d\u52d9\u55ce?<\/span><\/span><\/p>\n

Will you save my files?<\/span><\/span><\/p>\n

\u4f60\u6703\u5e6b\u6211\u4fdd\u5b58\u6a94\u6848\u55ce?<\/span><\/span><\/p>\n

When might I be able to pick up my computer?<\/span><\/span><\/p>\n

\u6211\u5927\u6982\u4f55\u6642\u80fd\u5920\u62ff\u6211\u7684\u96fb\u8166?<\/span><\/span><\/p>\n

\u4ee5\u4e0a\u5c31\u662f\u5e38\u898b\u7684\u554f\u984c\u53ca\u8655\u7406\u65b9\u6cd5\uff0c<\/span><\/span>\u5e0c\u671b\u5927\u5bb6\u4e0d\u8981\u592a\u5e38\u9047\u5230\u9019\u6a23\u7684\u56f0\u64fe\uff0c<\/span><\/p>\n

\u4e0d\u904e\u5012\u662f\u53ef\u4ee5\u7528\u4e0a\u8ff0\u6240\u5b78\u7684\uff0c<\/span><\/span>\u548cEngoo\u7684\u8001\u5e2b\u5011\u5206\u4eab\u5148\u524d\u7684\u6158\u75db\u7d93\u9a57\uff0c<\/span>\u9806\u4fbf\u554f\u554fEngoo\u7684\u8001\u5e2b\u5011\u6709\u6c92\u6709\u985e\u4f3c\u7684\u6545\u4e8b\u3002<\/span><\/p>\n

\u53c3\u8003\u8cc7\u6599<\/strong><\/p>\n

Ben Kim. 2013.\u00a0How to solve the 10 most common tech support problems yourself<\/em>. [Online]. [2016\/05\/14]. Available from :<\/span><\/span><\/p>\n

https:\/\/www.pcworld.com\/article\/2047667\/how-to-solve-the-10-most-common-tech-support-problems-yourself.html<\/span><\/span><\/p>\n

Tim Fisher. 2016.\u00a0Important Questions to Ask a Computer Repair Service<\/em>. [Online]. [2016\/05\/14].\u00a0Available from :<\/span><\/span><\/p>\n

https:\/\/pcsupport.about.com\/od\/computerservice\/a\/questions-to-ask-computer-repair-service.htm<\/span><\/span><\/p>\n\n\n

\"\"<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"

\u6587\/ \u5f90\u4f73\u7b60 Kathy \u96fb\u8166\u7a81\u7136\u7576\u6a5f\uff1f\u9084\u662f\u4e0d\u77e5\u9053\u70ba\u4ec0\u9ebc\u5c31\u81ea\u5df1\u91cd\u958b\u6a5f\u4e86...<\/p>\n","protected":false},"author":428,"featured_media":4165,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"unified_meta_tagline_field":"","footnotes":""},"categories":[34,60],"tags":[],"class_list":["post-475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-34","category-60"],"yoast_head":"\n\u3010\u7528\u82f1\u6587\u600e\u9ebc\u8aaa\u3011My computer is broken? \u6559\u4f60\u7528\u82f1\u6587\u7cbe\u78ba\u8868\u9054\u5e38\u898b\u96fb\u8166\u554f\u984c | Engoo\u7dda\u4e0a\u82f1\u6587<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/engoo.com.tw\/blog\/\u4e3b\u984c\u985e\/how-to-explain-technical-issues-in-english\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u3010\u7528\u82f1\u6587\u600e\u9ebc\u8aaa\u3011My computer is broken? 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